We are seeking a skilled Cloud Security Engineer to join our team. In this role, you will be responsible for implementing robust cloud security measures, conducting comprehensive security assessments, and providing expert guidance to our customers.

Key Responsibilities

• Deploy and manage cloud security controls using the Microsoft XDR platform.
• Conduct security assessments and hardening for Cloud and Active Directory environments.
• Serve as a trusted advisor, offering security recommendations and best practices to customers.
• Respond to security incidents and manage escalations effectively.
• Ensure alignment of security posture with documented procedures, guidelines, and industry best practices.
• Stay up-to-date with emerging security trends, technologies, and frameworks.

Job Requirements:

• Experience:
  • Minimum of 3 years of relevant work experience in cloud security or a related field.
  • Proficient in Microsoft Defender XDR.
  • Hands-on experience with DLP tools and Microsoft Purview.
  • In-depth understanding of SIEM/SOAR platforms, especially Microsoft Sentinel.
  • Knowledge of security benchmarks and frameworks such as CIS Benchmarks, Microsoft Security Baselines, CIS Controls, and the MITRE ATT&CK framework.
  • Experience in scripting languages, particularly PowerShell.
  • Proven expertise in Active Directory security assessments and hardening.
• Skills:
  • Excellent communication and presentation abilities.
  • Ability to thrive in a fast-paced environment with minimal supervision.
  • Strong multitasking and prioritization skills for handling multiple projects simultaneously.
  • A passion for continuous learning and professional development.
  • A proactive, solution-oriented mindset with a “can-do” attitude.
• Preferred Qualifications:
  • Prior experience in consulting or working with a Managed Security Service Provider (MSSP).

Education:

A university degree in one of the following or related fields:

• Computer Science
• Computer Engineering
• Cybersecurity
• Information Technology
• Electronics and Communications Engineering

If you are passionate about cloud security and eager to make an impact, we encourage you to apply and join our dynamic team!

The Administrative Assistant will be responsible for coordinating and supporting the daily administrative operations of the academy. This role involves managing front-desk duties such as handling student attendance, assisting students and instructors, maintaining records, organizing schedules, handling communications, and supporting the overall smooth functioning of educational programs and workshops.

Key Responsibilities

• Greet and assist students, instructors, and visitors professionally during academy hours (5:30– 9:30 pm during weekdays)
• Answer, and direct phone calls, emails, and other inquiries to the appropriate personnel.
• Assist in onboarding new students, providing them with necessary materials, schedules, and orientation.
• Address student inquiries regarding courses, schedules, and registration. Coordinate with instructors for any classroom or material requirements.
• Manage class schedules and room setup and ensure that all logistical needs are met. Communicate any changes in schedules or classroom assignments to instructors and students.
• Ensure that the training rooms and administrative areas are clean, organized, and properly stocked. Liaise with maintenance and IT departments for any repair or technical support required.
• Maintain accurate records of student enrollments, attendance, grades, and other relevant data. Prepare and update reports and documentation required by management.

Qualifications

• Diploma or bachelor’s degree in administration, education, or a related field.
• Previous administrative experience, preferably in an educational or training environment.
• Excellent organizational, interpersonal, and communication skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and basic familiarity with database software.
• Ability to manage multiple tasks, work independently, and maintain confidentiality.

Preferred Skills

• Experience with scheduling software or Learning Management Systems (LMS).
• Familiarity with digital marketing, social media, and basic design tools is an advantage.
• Ability to work collaboratively with diverse teams and handle a fast-paced environment.

The Senior Data & AI Engineer will play a pivotal role in shaping data infrastructure and supporting GBG’s digital transformation initiatives. Based in Cairo, Egypt, with flexibility for remote work, this full-time hybrid role involves designing, developing, and implementing data solutions that enhance the company’s IT infrastructure. This role will focus on data engineering, data modeling, ETL, data warehousing, and advanced analytics to support GBG’s mission of delivering cutting-edge solutions.

Key Responsibilities

• Design, build, and optimize scalable data pipelines, ETL processes, and data integration solutions.
• Develop and implement data models, architectures, and data warehousing solutions to meet complex data processing requirements.
• Conduct data transformation, data integration, and data analytics to support business intelligence and decision-making needs.
• Manage and maintain database systems (SQL and NoSQL) and oversee data quality and integrity across platforms.
• Collaborate with cross-functional teams to ensure data solutions align with business objectives and industry best practices.
• Create data visualization solutions and dashboards to enable data-driven insights, utilizing tools such as Power BI, Tableau, and QuickSight.

Qualifications & Skills

• Educational Background: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience: 5+ years of experience in data engineering or similar roles, with a strong background in data architecture and pipeline development.
• Technical Expertise:
  • Proficiency in data engineering, data modeling, ETL, data warehousing, and data analytics.
  • Extensive experience with cloud data platforms (AWS, Azure, or Oracle Cloud) and big data processing frameworks (e.g., Apache Spark, Hadoop).
  • Skilled in programming languages, including Python and SQL, with experience in at least one big data framework.
  • Strong command of ETL tools (e.g., Azure Data Factory, Informatica, ODI, SSIS, Amazon Glue) and data visualization tools (e.g., Power BI, Tableau, Oracle Analytics Cloud).
  • In-depth knowledge of data warehousing solutions (e.g., Snowflake, Redshift, BigQuery, Synapse) and database management systems (SQL and NoSQL).
• Core Skills:
  • Excellent problem-solving, analytical, and critical-thinking abilities.
  • Strong communication skills and the ability to work both independently and collaboratively in a team environment.

The Data & AI Service Delivery Manager will play a crucial role in managing and optimizing the delivery of IT services. Based in Cairo, Egypt, with flexibility for some remote work, this full-time hybrid role ensures the seamless execution of service delivery operations, elevates customer satisfaction and supports continuous improvement across our IT service management processes.

Key Responsibilities

• Oversee day-to-day service delivery operations, ensuring high standards of customer satisfaction and adherence to service level agreements (SLAs).
• Manage and optimize IT service management processes, including incident, problem, and change management.
• Build and maintain strong customer relationships to ensure high levels of client satisfaction and foster customer loyalty.
• Develop, manage, and oversee project plans, resource allocation, and budget utilization to meet project goals and timelines.
• Track project milestones, manage risks and dependencies, and initiate corrective actions to ensure successful project outcomes.
• Utilize agile methodologies and continuous improvement practices to drive efficiencies and enhance service delivery.

Qualifications & Skills

• Educational Background: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience: Proven experience in service delivery and IT service management, preferably within a data or AI-focused environment.
• Core Skills:
  • Strong service delivery management and IT service management expertise.
  • Skilled in customer satisfaction and relationship management.
  • Excellent problem-solving and decision-making abilities.
  • Strong communication, interpersonal, and collaboration skills; ability to work well both independently and in a team.
• Desirable Certifications: IT service management certifications (e.g., ITIL, PMP) are advantageous.

Responsibilities

• Module Development: Design, develop, and maintain custom Odoo modules and applications based on business requirements.
• Integration: Integrate Odoo with third-party applications and services, ensuring seamless data flow and functionality.
• Customization: Customize existing Odoo modules to enhance functionality and user experience.
• Technical Support: Provide ongoing support and troubleshooting for Odoo applications, addressing issues and implementing solutions.
• Documentation: Create and maintain technical documentation for custom modules, integrations, and configurations.
• Collaboration: Work closely with project managers, business analysts, and other developers to gather requirements and deliver solutions on time.
• Testing: Conduct unit and integration testing to ensure the quality and performance of Odoo applications.
• Training: Assist in training end-users on Odoo functionalities and best practices.

Job Requirements

• Experience: Minimum of 3 years of experience in development, including custom module creation and application integration.
• Technical Skills: Proficiency in Python, XML, and JavaScript; experience with PostgreSQL and Linux environments.
• Odoo Expertise: Strong understanding of the Odoo framework, ORM, and workflow will be a plus.
• Problem-Solving: Excellent analytical and problem-solving skills with a keen attention to detail.
• Communication: Strong verbal and written communication skills to interact with team members and stakeholders effectively.
• Team Player: Ability to work collaboratively in a team environment and manage multiple tasks simultaneously.

Qualifications

• Bachelor’s degree preferably in Computer Science, Information Systems, but any other field is welcomed, especially if supported with good experience.
• Experience with Odoo version 16 or higher will be a plus.
• Python experience
• JavaScript good knowledge.
• Familiarity with web development technologies (HTML, CSS) is a plus.
• Knowledge of Agile methodologies and software development life cycle (SDLC).

Job Responsibilities

• The candidates will demonstrate proficiency in presenting, discussing, and providing Odoo functional consulting services to our clients.
• The candidates must have implemented a wide range of Odoo projects on Accounting, Website, POS, Supply Chain, HR, and other apps that are currently life on client production servers.
• As Functional Consultants you will be responsible for the day-to-day pre-sales, project implementations, and live support; from drafting requirement documents to configuring Odoo and end-user training.
• Provides project progress reports to clients and team management. 
• You will be an essential part of a team delivering high-quality services to GBG clients. Playing this role, you will work closely with other teams to ensure client satisfaction and loyalty.

Job Requirements

• Bachelor’s degree in any related field. 
•  Minimum of 2 years of experience in Odoo.
• Have ERP implementation experience.
• Has excellent skills in client relationship management & Sales.
• Delivers solutions that practicalize project delivery according to the scope of the working document, within the planned budget and timeframe.
• Has a deep understanding of various business aspects.
• Excellent experience in project management.
• Highly skilled in managing time and recording activities and timesheets.
• Has excellent people skills and can manage expectations and diverse teams.
• Can show excellent presentation and communication skills.
• Able to create complete requirement documents, design documents, and solution illustration diagrams.
• Has proven experience with various ERP systems.

We are seeking a talented AI Developer to join our innovative team. In this role, you will design, develop, and implement AI-driven solutions that enhance our products and services. You will work closely with data scientists and engineers to create scalable and efficient machine-learning models.

Key Responsibilities

• Develop and deploy machine learning models and algorithms to solve complex problems.
• Collaborate with cross-functional teams to identify and define AI opportunities within our products.
• Optimize and enhance existing AI models for performance and accuracy.
• Conduct data preprocessing, feature engineering, and data analysis to support model development.
• Implement AI solutions using frameworks and libraries such as TensorFlow, PyTorch, or scikit-learn.
• Stay up-to-date with the latest advancements in AI and machine learning technologies.
• Document and present technical solutions and findings to stakeholders.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Data Science, Artificial Intelligence, or a related field.
• Proven experience in developing AI or machine learning applications.
• Strong programming skills in Python, R, or Java.
• Familiarity with machine learning algorithms and techniques, such as supervised and unsupervised learning, neural networks, and natural language processing.
• Experience with data manipulation and analysis using tools like Pandas, NumPy, or SQL.
• Understanding of cloud services (e.g., AWS, Google Cloud, Azure) for deploying AI solutions.

Preferred Qualifications

• Experience with deep learning frameworks (e.g., Keras, MXNet).
• Knowledge of computer vision, natural language processing, or reinforcement learning.
• Familiarity with DevOps practices for machine learning deployments.

We are looking for a talented Senior Angular Developer to join our growing team. In this role, you will lead the design and implementation of dynamic web applications, leveraging your expertise in Angular to create seamless user experiences. You will collaborate with cross-functional teams to deliver high-quality software solutions.

Key Responsibilities

• Develop, test, and maintain responsive web applications using Angular.
• Lead architectural discussions and make technical decisions to enhance application performance and scalability.
• Collaborate with UI/UX designers to implement user-friendly interfaces and improve overall user experience.
• Integrate RESTful APIs and third-party libraries into applications.
• Optimize applications for maximum speed and scalability.
• Conduct code reviews, mentor junior developers, and promote best practices in coding and design.
• Stay up-to-date with the latest industry trends and technologies, and evaluate their potential application in our projects.

Qualifications

• 5+ years of experience in front-end development, with a strong focus on Angular.
• Proficient in HTML, CSS, and JavaScript, with a deep understanding of web standards.
• Experience with state management libraries (e.g., NgRx, Akita) and reactive programming.
• Familiarity with RESTful APIs and asynchronous programming.
• Solid understanding of responsive design principles and cross-browser compatibility issues.
• Experience with version control systems (e.g., Git) and Agile methodologies.
• Experience with backend technologies (e.g., Node.js, .NET) is a plus.

We are seeking a skilled Senior .NET Developer to join our development team. In this role, you will design, develop, and maintain scalable applications using the .NET framework. You will collaborate with cross-functional teams to deliver high-quality software solutions and provide technical leadership to junior developers.

Key Responsibilities

• Design, develop, and maintain web applications using ASP.NET, C#, .NET Core and related technologies.
• Lead the architectural design and development of new features and enhancements.
• Collaborate with product managers, designers, and other stakeholders to gather requirements and translate them into technical specifications.
• Conduct code reviews and provide mentorship to junior developers, promoting best practices in coding and design.
• Troubleshoot and resolve application issues, ensuring high performance and responsiveness.
• Stay up-to-date with the latest .NET technologies and industry trends, implementing improvements where applicable.

Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, or a related field.
• 5+ years of experience in software development with a strong focus on .NET technologies.
• Proficient in C#, ASP.NET, MVC, and Web API.
• Experience with front-end technologies (e.g., HTML, CSS, JavaScript, Angular/React).
• Solid understanding of relational databases (e.g., SQL Server, MySQL) and ORM frameworks (e.g., Entity Framework).
• Familiarity with cloud services (e.g., Azure, AWS) is a plus.
• Strong problem-solving skills and attention to detail.
• Experience with Agile/Scrum methodologies.
• Knowledge of microservices architecture and containerization (e.g., Docker).
• Understanding of security best practices in application development.

Responsibilities For Exchange

• Exchange Server Management: Deploy, configure, and manage Microsoft Exchange Server infrastructure, including mailbox databases, client access servers, transport servers, and connectors.
• User Management: Create, modify, and remove user mailboxes and distribution groups. Manage mailbox permissions, email addresses, and distribution lists.
• Email Security: Implement and maintain security measures to protect against spam, malware, and unauthorized access. Monitor email traffic for potential threats and take necessary actions to mitigate risks.
• Email Policies and Compliance: Establish and enforce email policies, retention policies, and archiving procedures to ensure regulatory compliance and data governance.
• Backup and Recovery: Perform regular backups of Exchange databases and implement disaster recovery strategies to minimize data loss and downtime.
• Performance Monitoring and Optimization: Monitor Exchange Server performance, analyze bottlenecks, and optimize system resources to ensure optimal performance and responsiveness.
• Patch Management: Keep Exchange Server and related components up to date with the latest security patches and updates.
• Troubleshooting: Investigate and resolve issues related to email delivery, connectivity, and client access. Provide timely support for user-reported problems.
• Collaborate with IT Teams: Work closely with other IT teams, including network administrators, system administrators, and security specialists, to ensure smooth integration and operation of the Exchange environment.
• Documentation: Maintain accurate and up-to-date documentation for the Exchange Server infrastructure, configurations, and procedures.
• Capacity Planning: Monitor resource utilization trends and plan for future growth and expansion of the Exchange environment.
• User Training: Provide guidance and training to end-users on using Exchange features effectively and securely.

Responsibilities Teams Voice

• Complete PBX migration via Microsoft Teams Enterprise voice
• Provide Microsoft Teams solution design, plan and delivery in complex and regulated locations with multiple separate legal entities collocated in the same site.
• To create or validate inter-relationships between PBX users in same or different sites and to design corresponding MS Teams features and dependencies.
• To create/validate PBX to Enterprise Voice migration plan, to ensure all deployments meet the level of readiness as stipulated by the user migration team

Job Qualifications

• Knowledge about Unified Communications / Collaboration industry standards & trends
• Strong presentation skills in verbal and written communication,
• Skills and proven experience with the following products:
  • MS Teams Voice
  • SIP Protocol
  • MS Teams endpoints including but not limited to IP phones
  • PowerShell
• Knowledge about various PBXs including but not limited to Avaya, Cisco, Session Border Controllers & Media Gateways SIP trunks (Centralized, Local)
• Microsoft Exchange Unified Messaging
• Knowledge of all Microsoft Cloud PBX features and system/user administration

Requirements

• Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience).
• In-depth knowledge of Microsoft Exchange Server must have at least 3 years of profound knowledge in management, configuration, Implementation, and troubleshooting the product, including different versions (e.g., Exchange Server 2010, 2013, 2016, 2019, or Microsoft 365 Exchange Online).
• Familiarity with Microsoft Active Directory and Windows Server operating systems.
• Strong understanding of email protocols (SMTP, POP3, IMAP) and email routing.
• Experience with email security solutions, such as anti-spam, anti-malware, and encryption technologies.
• Knowledge of PowerShell scripting for automation and administration tasks.
• Excellent problem-solving and communication skills.
• Ability to work independently and collaboratively in a team-oriented environment.
• Certifications like Microsoft Certified Solutions Expert (MCSE) or Microsoft 365 Certified: Messaging Administrator Associate are a plus.